Privacy Policy

Last updated: 26-09-2025

1. Introduction
WELCOME  Sanjeevani clinic operates https://sanjeevaniclinic.Icu. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our Site and services.

2. Information we collect
We may collect the following information:
• Personal details: name, email, phone number, date of birth (if provided).
• Appointment information: appointment date/time, doctor, medical notes you choose to share.
• Payment information: transaction reference and payment status. We DO NOT collect or store card numbers on our servers — card details are handled by our payment gateway provider 
• Technical data: IP address, browser type, pages visited, and cookies 

3. How we use your information
We use the information to:
• Provide and manage appointments and clinic services.
• Process payments via our chosen payment gateway.
• Communicate appointment confirmations, reminders, and follow-ups.
• Improve our website and services.

4. Payment processing
Payments are processed by our third-party payment processor. These providers have their own privacy and security practices. We do not store complete credit/debit card numbers on our servers. For payment queries, please contact our payment processor or our support at CONTACT:SANJEEVNICLINIC793@GMAIL.COM

5. Sharing your information
We may share information with:
• Payment processors and service providers who perform services on our behalf.
• Legal authorities if required by law or to protect rights and safety.
We only share the minimum data required for the service.

6. Cookies and analytics
We may use cookies and analytics tools to understand site usage and improve performance. You can disable cookies in your browser, but some site features may not work.

7. Data security
We use reasonable security measures (SSL/TLS encryption on the site, access controls) to protect your information. However, no internet transmission is completely secure.

8. Data retention
We retain personal data only as long as necessary to fulfill the purposes described — typically for appointment records and as required by applicable law.

9. Your rights
You can contact us to:
• Access or request a copy of your personal data.
• Correct or update inaccurate information.
• Request deletion of your data (subject to legal or regulatory retention requirements).

10. Children
Our services are not intended for children under 13. If you are under 18, please obtain consent from a parent or guardian before providing personal information.

11. Changes to this policy
We may update this Privacy Policy. We will post the updated policy with a new “Last updated” date.

12. Contact us
If you have questions about this policy, email us at CONTACT@SANJEEVNICLINIC793@GMAIL.COMor call +91 770198618